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home partner.
Verified pros in Nairobi · Book & pay in-app
Verified pros in Nairobi · Book & pay in-app
Housekeeper · 8 years exp.
⭐ 4.9
124 reviews
Starting from
KSh 1,200/dayServices
Verification
Reviews
"Absolutely meticulous — my home has never been cleaner!"
"Very professional. She's been with our family for 2 years."
Step 1 of 3 — Service Details
Tell us what you need so we can quote you accurately.
design_servicesService type
General Cleaning
KSh 1,200
Laundry
KSh 800
Cooking
KSh 1,500
Childcare
KSh 1,800
bedNumber of rooms
family_restroomChildren present
Available Balance
KSh 3,400
Spent This Month
KSh 8,600
Active Bookings
2
Transaction History
Paid — Mercy Wanjiku
Housekeeping · Apr 21, 2026
−KSh 1,300
CompletedPaid — Sarah Njeri
Childcare · Apr 15, 2026
−KSh 1,900
CompletedTop-Up — M-Pesa
Wallet top-up · Apr 10, 2026
+KSh 5,000
SuccessPending — David Omari
Catering · May 3, 2026
−KSh 2,625
In EscrowGood morning,
Mercy Wanjiku 👋Total Earnings — April
KSh 24,400
↑ KSh 3,200 more than March
18
Jobs Done
4.9★
Avg Rating
2
Upcoming
Pending Payout
KSh 4,560
From 4 completed jobs this week. Payouts process every Friday.
Upcoming Jobs
Amina Kamau
General Cleaning · Mon Apr 28
(After 5% platform fee)
James Mwangi
Housekeeping · Wed Apr 30
(After 5% platform fee)
Payment History
Amina K. — Cleaning
Apr 21 · Paid via M-Pesa
+KSh 1,140
Peter O. — Cleaning
Apr 18 · Paid via Wallet
+KSh 1,140
James M. — Housekeeping
Processing · Pays out Fri Apr 25
+KSh 1,140
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Platform Revenue — April 2026
KSh 48,250
965
Transactions
KSh 50
Avg. Fee
5%
Fee Rate
Total Users
2,547
↑ 12%
Active Helpers
1,124
↑ 8%
Pending Verif.
48
⚠ Action needed
Escrow Held
KSh 86K
Across 34 bookings
Recent Activity
Payment received · KSh 2,100
Amina K. → Mercy W. · 3 min ago
New helper registered
Zainab Otieno · 12 min ago
Account flagged for review
Unknown user · 1 hr ago
HousehelpConnect Owner Portal
HousehelpConnect · Nairobi, Kenya
househelpconnect@househelpconnect.org
Last updated: 23 April 2026
This Privacy Policy describes how HousehelpConnect, a business registered in Kenya under Kejani Connect (Registration No. BN-6ASRJD2M), owned and operated by Victor Oduor Ouma, Nairobi, Kenya, collects, uses, and protects your personal information when you use our platform at houseconnect.netlify.app.
By using HousehelpConnect, you agree to the collection and use of information as described in this policy. If you have any questions, contact us at househelpconnect@househelpconnect.org.
We collect the following personal information when you register and use our platform:
All payments are processed through IntaSend, a payment platform licensed by the Central Bank of Kenya. We do not store your M-Pesa PIN or full payment card details on our servers. Payment processing is subject to IntaSend's own privacy policy.
We collect your GPS location only when you actively use the navigation feature to travel to a job. Location data is used solely for routing purposes and is not stored permanently or shared with third parties.
We do not sell your personal data to anyone. We only share information in these limited circumstances:
We take the security of your data seriously. Our platform uses SSL encryption for all data transmission. Access to personal data is restricted to the platform administrator. We comply with the Kenya Data Protection Act 2019.
Under the Kenya Data Protection Act 2019, you have the right to:
To exercise any of these rights, email us at househelpconnect@househelpconnect.org.
We retain your personal data for as long as your account is active or as required to provide services. Payment records are retained for 7 years as required by Kenyan tax law. You may request deletion of your account at any time.
HousehelpConnect is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. We will notify users of any significant changes by posting a notice on the platform. Continued use of the platform after changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact:
This policy is governed by the laws of the Republic of Kenya including the Data Protection Act 2019 and the Kenya Information and Communications Act.
Last updated: 23 April 2026
These Terms of Service govern your use of HousehelpConnect, operated by Victor Oduor Ouma trading as Kejani Connect (BN-6ASRJD2M), Nairobi, Kenya. By using this platform you agree to these terms in full.
For questions contact: househelpconnect@househelpconnect.org
HousehelpConnect is an online marketplace that connects households in Nairobi with verified domestic service professionals including housekeepers, cooks, childcare workers, and other helpers. We are a platform — not an employer of helpers. Helpers are independent service providers.
The following are strictly prohibited and will result in immediate account suspension:
HousehelpConnect acts as a marketplace only. We are not liable for:
Our maximum liability to any user is limited to the amount paid for the specific booking in dispute.
We reserve the right to suspend or terminate any account that violates these terms, without notice. Users may delete their account at any time by emailing househelpconnect@househelpconnect.org.
These Terms are governed by the laws of the Republic of Kenya. Any disputes shall be resolved under Kenyan law in the courts of Nairobi.
We may update these Terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the new terms.
By using HousehelpConnect you confirm you have read, understood, and agreed to these Terms of Service.
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